At its core, automation is the use of machines or software to execute tasks that traditionally have been performed by humans; this doesn’t mean replacing your knowledge workers, but giving them more time to focus on the important tasks that they need to handle. When it comes to document management, automation helps streamline tasks such as document indexing, data extraction, and the creation of metadata, and also provides simpler workflow management, allowing an organization to grow more efficiently, or, in times like now, to enable that organization to reduce costs when revenue is more uncertain.
One way to reduce the risks associated with these challenges is to engage an expert on automation. This can be done through consultants, or through a software product. For organizations who already use a document management system, their current solution may provide automation functionality already, or may have an entry point for their customers to add customization.
For other organizations, document management is handled through a shared folder, file server, or online file storage like Google Drive or Dropbox. In those cases, there are options, including finding software that can work with an existing file storage, or migrating document management to a more robust system. But as with automation itself, migration is a solution that should be studied in detail before implemented, as there are significant costs associated with the endeavor.
Automated strategies for document management can provide benefits beyond cost savings alone, such as improved accuracy and enhanced security, and are a great way to win in 2023 and beyond.