Content and document management is essential for success in the Healthcare, Life Sciences, and MedTech industries due to the complex and highly regulated nature of these fields.
Efficient document management ensures compliance with industry-specific regulations, such as HIPAA and GDPR, which safeguard patient privacy and data security.
Additionally, managing documentation related to clinical trials, research and development, and patent applications is crucial for maintaining intellectual property rights and fostering innovation. Effective document management also facilitates streamlined communication and collaboration between multidisciplinary teams, such as researchers, clinicians, and regulatory authorities. This, in turn, accelerates the development and approval of cutting-edge treatments, medical devices, and therapies that improve patient care and outcomes.
Here are some of the challenges that affect these industries, and how FormKiQ can solve these challenges:
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Regulatory Compliance:
These industries are subject to stringent regulations that dictate the handling, storage, and sharing of sensitive data. Ensuring continuous compliance with evolving regulations like HIPAA, GDPR, and FDA requirements can be complex and resource-intensive.
FormKiQ is designed to meet the rigors of the Amazon Web Services Well-Architected Framework, with one of its major pillars being security. By relying on battle-tested AWS technologies that meet compliance through rigourous cerfications and controls such as FedRamp and NIST 800-53, and by enabling encryption in-transit and at-rest, FormKiQ reduces the risk of security issues, unauthorized access, and data breaches.
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Access Control, Data Security, and Privacy:
The sensitive nature of patient information and intellectual property necessitates robust data protection measures. These industries face the challenge of safeguarding data against potential breaches, cyberattacks, and unauthorized access.
FormKiQ not only provides encryption in-transit and at-rest, it also enables granular access controls through user management, multi-site partitions, and both role- and attribute-based access control options. FormKiQ is built using the principles of least privilege and security by design.
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High Volume and Complexity:
The sheer volume of documentation, including research papers, clinical trial records, patient records, and regulatory submissions, can be overwhelming. Managing, organizing, and retrieving relevant documents in a timely manner is a significant challenge.
FormKiQ is built to manage any number of documents, backed by the most reliable and cost-effective cloud storage available, Amazon S3. In addition to that storage, FormKiQ provides various features to organize and classify documents, including optical character recognition (OCR) and intelligent document processing (IDP), and enables easy document search and recall using a combination of full-text and tag-based search functionality.
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Legacy Systems, Integration, and Interoperability:
With numerous stakeholders, such as researchers, healthcare providers, and regulatory authorities, it is crucial to ensure seamless communication and collaboration. However, disparate systems and formats can make document sharing and integration difficult. As well, Institutions and organizations may already have various systems and tools in place. Integrating document management solutions with these existing systems without disrupting workflows can be challenging.
FormKiQ is designed for integration and interoperability, with its API-First design and by providing source code for its Core and Enterprise offerings. FormKiQ's actions and workflows allow for robust control of documents and data as they move in and through FormKiQ and interact with other systems. FormKiQ also provides custom authentication with SAML and other SSO options, and can enable standardization of access controls, whether role-based or attribute-based.
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Version Control and Traceability:
Ensuring that all team members work on the most recent version of a document is vital. Additionally, maintaining a clear audit trail of document revisions and approvals is necessary for regulatory compliance and risk management.
FormKiQ includes version history powered by Amazon S3 Versions, and also enables document control procedures, such as requiring a document controller, providing legal hold functionality, and allowing for document expiry.
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Retention and Archiving:
These industries must adhere to specific document retention and archiving policies, which can be challenging to manage, particularly when transitioning from paper-based to digital systems.
FormKiQ uses Amazon S3 and its versioning functionality, with lifecycle and intelligent tiering functionality available to set up a consistent retention and archive policy. FormKiQ can provide a single organization-wide policy, but is also able to implement specific policies based on document types, jurisdiction, or other attributes.
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Training and User Adoption:
Implementing new enterprise content and document management systems or processes can be met with resistance, particularly in large organizations. Ensuring a smooth transition requires effective change management strategies and staff training.
FormKiQ not only provides documentation and support, but we can work with your existing project documentation and support processes to ensure a consistent training and support model between your software and FormKiQ's document management functionality.
As well, FormKiQ provides a user interface as part of its web console, designed according to usability principles and in step with other thoughtful file and document management products. This interface can be customized or even cannibalized as desired, with options to copy code, fork the repository, or deployed as-is and tailored with specific configuration options.
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Disaster Recovery and Business Continuity:
Ensuring that enterprise content and document management systems have effective disaster recovery and business continuity plans in place is crucial to minimize downtime and protect vital information in the event of system failures, natural disasters, or cyber-attacks.
FormKiQ uses infrastructure and products from Amazon Web Services, which are known for their reliability and high availability. As well, we provide professional services to help organizations determine the appropriate disaster recovery and business continuity preparation to put in place.
For more information on disaster recovery and business continuity using Amazon Web Services, you can review the Disaster Recovery section of the AWS Well-Architected Framework Whitepaper, or contact us for a consultation.
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Cost and Resource Constraints:
Implementing, maintaining, and upgrading document management systems can be expensive, and organizations must carefully weigh the costs against the benefits to determine the most efficient and effective solutions for their specific needs.
FormKiQ uses the most cost-effective cloud storage, Amazon S3, which offers intelligent tiering functionality; this handles the largest expense most document management incurs, which is the storage costs of a large volume of documents. All other components of FormKiQ make use of services and architectures that incur cost for actual usage only, ensuring that there is no wasted capacity.
In addition, FormKiQ includes the support of cloud and software engineering experts, with additional professional services available from our team as required, ensuring that a lack of in-house expertise will not prevent your organization from building the perfect document management system for its needs.
FormKiQ was specifically created to empower organizations to increase their document management capabilities in a flexible and customizable way that matches the growth and specific focus of each organization.
Contact us to discuss how FormKiQ can reduce document management, process, and workflow agony for your organization.